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Whether you need guidance choosing the right appliance or have a question about your order, our kitchen experts are ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your appliance from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your appliance does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange an appliance for a different model?
Exchanges are handled through our returns process. Simply initiate a return within the eligible window and place a new order for the model you prefer. Our team can walk you through each step.
How do I choose between an induction cooker and a traditional range?
Induction cookers offer precise temperature control and faster heat-up times, making them a favorite among serious home cooks. Our team can help you compare features based on your cooking style and kitchen layout.
Do your espresso machines come with a manufacturer warranty?
Most espresso machines we carry include the original manufacturer warranty. Specific warranty terms vary by brand and model, so check the product page or contact us for details on a particular unit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Expert Guidance
Our specialists know espresso machines, steam ovens, and outdoor kitchens inside and out to help you choose confidently.
30-Day Returns
If your appliance is not the right fit, our straightforward return process makes it simple to find one that is.
